This Privacy Policy sets out the ways in which milacosa.com collect, use and disclose information in connection with its operation of the website. This includes personal information about all site visitors. This Privacy Policy also applies to use via a mobile device, either through mobile applications or mobile-optimized websites. We insist upon offering you the best service with highest standards for customer information privacy.
Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, kindly review this policy from time to time.
If you have any questions or concerns about the use of your personal information, then please contact us using the contact details provided at “CONTACT US” or the information at the bottom of this Privacy Policy.
- Collection of Personally Identifiable Information
We collect personally identifiable information (email address, name, phone number, etc.) from a customer when you make an inquiry. As you browse some sections of our site without being a registered member, there are some activities that will require you to register.
We do use your contact information to respond to your inquiries or send you offers according to your interests from our site.
- Use of Demographic and Profile Data
- We use personal information to provide the services you request. To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such uses. We use your personal information to resolve disputes; troubleshoot problems; help promote a safe service; collect fees owed; measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity and enforce our terms and conditions.
- If you contact us (such as via email), we may record a copy of your correspondence and may ask for additional information to verify your identity.
- We will collect contact details and other information of users from publicly available sources for the purposes of verifying the users and performing due diligence on the users.
- From time to time, we may also collect information about the existing and prospective users, during or in connection with trade shows, industry events and/or other functions. Including representative contact names, addresses, phone numbers, fax numbers and email addresses.
- If you visit our website, we will automatically collect certain information from your device. In some countries, including countries in the European Economic Area, this information may be considered as personal information under applicable data protection laws. Specifically this information may include IP addresses, device type, unique device identification numbers, browser type, broad geographic location (e.g. country or city-level location), Collecting this information enables us to better understand the visitors who come to our website, where they come from, and what content is of interest to them. We use this information for our internal analytics purposes and to improve the quality and relevance of our website. Some of this information may be collected using cookies and similar tracking technology, as explained further under the section “COOKIES” below.
- Cookies
A “cookie” is a small piece of information stored by a Web server on a Web browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user. Mila Cosa places both permanent and temporary cookies in your computer’s hard drive. Mila Cosa’s cookies do not contain any of your personally identifiable information.
You have the right to decide whether to accept or reject cookies. If you choose to set your web browser controls to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted.
- Visitors from the European Union
This section of the Privacy Policy applies only if you use our Platform or services covered by this Privacy Policy from a country that is a Member State of the European Union and in the event of and from the date of the UK’s departure from the European Union, the United Kingdom (the “EEA”), and supplements the information in this Privacy Policy.
- Legal basis for data processing
- We process personal information for the purposes set out in this Privacy Policy, as described above. Our legal basis for processing personal information will depend on the personal information concerned and the specific context in which we collect it. However, we will normally collect and process personal information about you only where it is:
- necessary for providing the services pursuant to the agreement between you and Mila Cosa;
- necessary to comply with legal requirements (for example, to comply with applicable accounting rules and to make mandatory disclosures to law enforcement);
- necessary for our legitimate interests and not overridden by your rights; and/or
- where it is based on your consent.
- If we collect and use your personal information in reliance on our legitimate interests (or those of any third party), this interest will normally be to operate our website and services, manage our relationship with you and communicate with you as necessary to provide our services to you and for our legitimate commercial interest, for instance, when responding to your queries, improving our website and our services, undertaking marketing, or for the purposes of ensuring the security of our website and services and detecting or preventing illegal activities such as fraud. We may have other legitimate interests and if appropriate we will make clear to you at the relevant time what those legitimate interests are.
- If we ask you to provide personal information to comply with a legal requirement or to enter into a contract with you, we will make this clear at the relevant time. We will advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information). In some instances, you may be required to provide us with personal information for processing as described above, in order for us to be able to provide you all of our services.
- If you have questions about or need further information concerning the legal basis on which we collect and use your personal information, please contact us using the contact details provided under section. “HOW TO CONTACT US” below.
- If you are a resident of the EEA, you also have the following data protection rights, which you can exercise at any time by contacting us using the contact details provided under section “HOW TO CONTACT US” below:
- The right to access, correct, update or request deletion of your personal information.
- The right to object to processing of your personal information when it is based on our legitimate interests, and separately the right to object to direct marketing.
- The right to ask us, in some situations, to restrict processing of your personal information or request portability of your personal information.
- The right to opt-out of marketing communications we send you at any time. To opt-out of any marketing communication you receive then please contact us using the contact details provided under section. “HOW TO CONTACT US” below.
- If we have collected and processed your personal information with your consent, then you have the right to withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.
- The right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority.
- How to Contact us
Questions or concerns about our use of your personal information and this Privacy Policy, should be directed to the following address: info@milacosa.com